Shipping policy

4. Shipping Policy

This one is very important for Shopify, particularly if you're using suppliers or dropshipping.

Shopify recommends that shipping policies clearly communicate processing times, delivery speeds, costs, carrier information, and relevant international duties/taxes.

Use this structure:

Shipping Policy

Last updated: August 10, 2026

At Bingeistore, we aim to process and deliver orders as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays may begin processing on the next business day.

Delivery Times

Estimated delivery times are:

  • Standard shipping: 7–15 business days
  • Processing time: 1–3 business days

Delivery times are estimates and are not guaranteed.

Actual delivery times may vary depending on destination, carrier availability, customs processing, weather, holidays, and other circumstances outside our control.

Only use these numbers if they are actually realistic for your supplier/carrier.

Shipping Costs

Shipping charges will be displayed at checkout before you complete your purchase.

Where free shipping is offered, the applicable product or promotion will clearly state the offer.

Order Tracking

Where tracking is available, tracking information will be provided to the customer after the order has been shipped.

Please allow some time for tracking information to become active after shipment.

Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

[YOUR SUPPORT EMAIL]

Please include your order number so we can investigate the shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, we will work with the customer to determine the available options. Additional shipping costs may apply where permitted by law.

International Orders

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.

Where applicable, such charges may be the responsibility of the customer.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, contact us as soon as possible with your order number and relevant photographs or information.

We will work with the shipping carrier and/or fulfillment provider to investigate the issue.

Third-Party Fulfillment

Some products may be fulfilled by third-party suppliers or fulfillment partners. This allows us to process and deliver orders efficiently.